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Unable to login

Solution

If you are having problems logging in please try first, clearing your cookies as this is the probable cause, or clear you cache, when you join many TE's it your browser can get corrupted, and will need to have the cache cleared

Here is how to do it:

  1. Open Mozilla Firefox

  2. Click the Firefox button and then choose Options.

    Note: If you're using the menu bar, choose Tools and then Options instead.

  3. With the Options window now open, click the Privacy tab.

  4. In the History area, click the clear your recent history link.

    Tip: If you don't see that link, change the Firefox will: option to Remember history. You can change it back to your custom setting when you're done.

  5. In the Clear Recent History window that appears, set the Time range to clear: to Everything.

  6. In the list at the bottom of the window, uncheck everything except for Cache.

    Note: If you wish to clear other kinds of stored data, feel free to check the appropriate boxes. They will be cleared with the cache in the next step.

    Tip: Don't see anything to check? Click the button next to Details.

  7. Click on the Clear Now button.

  8. When the Clear Recent History window disappears, all of the files saved (cached) from your Internet browsing activities in Firefox will have been removed.



If the problem persists please send a support ticket.

more info go here

 
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Article ID: 4
Category: how can I move Forward
Date added: 2013-08-16 14:52:44
Views: 329
Rating (Votes): Article rated 3.1/5.0 (43)

 
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